Terms & Conditions

For Using The Catalog Website and Online Store of KIB Mubader

Welcome to KIB Mubader Center Company website. By accessing the website or completing any purchase through it, you acknowledge and agree to be fully bound by the following Terms and Conditions.

Definitions

  • “Company”: KIB Mubader Center Company.
  • “Website”: The official website and online sales platform operated by the Company.
  • “User” or “Customer”: Any person who browses, registers, or purchases through the Website.
  • “Products”: Goods offered for sale through the Website, which are stored and delivered by the Company.

Nature of the Service

  • The Website operates as a direct e-commerce sales platform.
  • The Company is responsible for product storage, order management, and delivery to customers.
  • All transactions are subject to Islamic Sharia principles and the applicable laws and regulations of the State of Kuwait.

Orders and Pricing

  • All displayed prices apply to the products only and do not include delivery fees, unless stated otherwise.
  • Delivery fees are calculated based on the customer’s location and product type and are shown before completing payment.
  • The Company reserves the right to modify prices or delivery fees at any time without prior notice.

Delivery

  • Orders are delivered within 24 hours from order confirmation and successful payment.
  • Some products may require additional delivery time, which will be clearly stated on the product page.
  • The Company is not responsible for delays caused by circumstances beyond its control (force majeure).

Return and Exchange Policy

Customers may request a return or exchange subject to the following conditions:

  • The product must be unused and in good condition.
  • The original invoice must be provided.
  • The return request must be submitted within the period specified in the Company’s return policy.

If the above conditions are not met, the Company reserves the right to reject the return or exchange request.

Approved refunds will be processed using the same payment method originally used.

Payment

  • Payments are accepted only through approved electronic payment methods.
  • Cash payments are not accepted.
  • Orders are not confirmed until payment is successfully completed.

Website Use

Users are prohibited from:

  • Using the Website for any illegal purposes or in violation of Islamic Sharia or the laws of the State of Kuwait.
  • Misusing the Website or attempting to damage its technical systems.

The Company reserves the right to suspend or cancel any account or order in case of violation of these Terms.

Data Privacy

  • The Company is committed to protecting the confidentiality of users’ personal data and will not share it with any third party except for order fulfillment purposes or as required by law.
  • User data is used solely to improve service quality and user experience.
  • Users are responsible for maintaining the confidentiality of their login credentials.

Limitation of Liability

  • The Website and services are provided “as is”, without any express or implied warranties.
  • The Company shall not be liable for any indirect losses resulting from the use of the Website or delivery delays beyond its control.

Governing Law

  • These Terms and Conditions are governed by the laws of the State of Kuwait.
  • The courts of the State of Kuwait shall have exclusive jurisdiction over any disputes arising from these Terms.

Amendments

  • The Company reserves the right to amend these Terms and Conditions at any time.
  • Continued use of the Website after publishing amendments constitutes implicit acceptance of the updated Terms.

Acknowledgment

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and commit to complying with them.